Hotel Viata

The staff was very friendly upon my arrival. I had requested early check-in and this went smoothly. We dined that evening at the Laurel, our servers were Harry and Simon. We were welcome and made to feel like family. My mother in law who is 92 years old enjoyed the extra attention to service. The rooms were clean and the attention to details, a bottle of wine, water extra care. My mother in law Carmen had her first facial and was so pleased with the care. I had a body massage really felt taken care of after long flight.

Hotel Viata is an amazing place. It deserves 10/10 in every category. The front desk staff was excellent and made everything effortless. It is classic customer service and staff at every level exceeded expectations. The room was amazing; it was really a small apartment instead of a hotel room. The bathroom was as big as most hotel rooms. The view from the hill is great. This was such an enjoyable hotel that I am excited to return to Austin for more business and will be sure to stay at Hotel Viata.

The staff was great. Everyone was personable and professional. The suite upgrade we received was a pleasant surprise. Food quality and presentation were great.

The location was great in the hotel is beautiful.

The location, room and the front desk was excellent! We had great views and the bed was so comfortable! We had the junior suite and I am so glad my husband and I booked this room! We will definitely come back to this hotel next time we visit Austin!